9Nutz – Terms and Conditions

Effective Date: [Insert Date]

Welcome to 9Nutz. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

  1. General Information

9Nutz is a supplier of millets, healthy nuts, sweets, and namkeens through our online and offline platforms. These terms apply to all users, including customers, franchise applicants, and bulk order clients.

  1. Products & Orders
  • All product descriptions and images on the website are for illustrative purposes only.
  • Prices are subject to change without prior notice.
  • Orders placed are subject to product availability.
  • We reserve the right to refuse or cancel any order at our discretion.
  1. Bulk Orders & Customization
  • Bulk and custom orders for events must be placed in advance with full specifications.
  • A minimum order quantity may apply for bulk deals.
  • Partial or full advance payment may be required to confirm bulk orders.
  • Customization may incur additional charges.
  1. Payments
  • All payments must be made through approved payment methods on the website.
  • Payment confirmation is mandatory for order processing.
  • In case of failed transactions, we suggest retrying after verifying your bank details or contacting support.
  1. Shipping & Delivery
  • Delivery timelines depend on location, order size, and availability.
  • We aim to deliver all orders promptly; however, delays due to unforeseen circumstances are not our responsibility.
  • Shipping charges (if any) will be mentioned during checkout.
  1. Returns & Refunds
  • Due to the perishable nature of our products, we do not accept returns.
  • Refunds are only applicable for incorrect, damaged, or spoiled items reported within 24 hours of delivery.
  • Refund processing time may take 5–7 working days.
  1. Franchise Applications
  • Submission of a franchise request does not guarantee approval.
  • We reserve the right to accept or decline applications based on our evaluation criteria.
  • Any confidential information shared by either party will be protected under our mutual agreement.
  1. Intellectual Property
  • All content on this website, including logos, designs, text, and images, are the property of 9Nutz and are protected under copyright law.
  • Unauthorized use or reproduction is strictly prohibited.
  1. Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages from the use of our products or services.
  • Any allergic reactions or health issues caused due to unreported allergies or misuse of products.

Please check the ingredients listed before consuming.

  1. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Hyderabad.